Privacy Policy & Terms of Service

Effective Date: May 24, 2026

New Life Home Solutions ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy and Terms of Service explain how we collect, use, protect, and disclose information when you visit our website, submit a form, request a cash offer, communicate with us, or opt in to receive SMS/text messages.

Information We Collect

We may collect information you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Property details and selling timeline
  • Messages, call notes, appointment details, and other information you choose to provide
  • Browser, device, IP address, cookies, and website usage information

How We Use Information

  • Respond to property inquiries and cash offer requests
  • Evaluate property details and schedule appointments
  • Send transactional updates, appointment reminders, and customer support messages
  • Communicate by phone, email, SMS, or other methods you choose
  • Operate, improve, secure, and personalize our website and services
  • Comply with legal, regulatory, carrier, and business obligations

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our website, manage customer communications, schedule appointments, provide customer support, analyze website performance, or comply with legal obligations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Messaging Terms

By providing your phone number and affirmatively opting in to SMS communications from New Life Home Solutions, you agree to receive text messages from New Life Home Solutions related to your property inquiry, cash offer request, appointment scheduling, customer support, and follow-up communications.

Consent to receive SMS messages is not a condition of purchasing any property, goods, or services. Message frequency may vary based on your inquiry and communication with us. Message and data rates may apply.

You can cancel the SMS service at any time. Text STOP to (336) 577-0311. After you send STOP, we may send one final SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

If you need assistance, text HELP to (336) 577-0311, call us at (336) 577-0311, or email [email protected].

Carriers are not liable for delayed or undelivered messages. Wireless carriers are not responsible for message delays, delivery failures, or undelivered messages.

SMS Opt-In Disclosure Used On Our Forms

By checking the SMS consent box, I agree to receive text messages from New Life Home Solutions about my property inquiry, cash offer request, appointment reminders, and follow-up communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms of Service.

Cookies & Tracking

Our website may use cookies, analytics tools, pixels, and similar technologies to improve functionality, measure performance, understand visitor activity, and improve our services. You may be able to control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request that we update, correct, or delete certain personal information by contacting us. You may opt out of SMS messages by texting STOP. You may opt out of email marketing, if any, by using the unsubscribe link in the email or contacting us directly.

User Responsibilities

You agree to provide accurate information, use this website lawfully, and not misuse our forms, website, communication systems, or services.

No Guarantee

Submitting your information does not guarantee that New Life Home Solutions will make a cash offer, purchase your property, enter into an agreement, or close a transaction. Age Requirement: You must be at least 18 years old to use this website or submit information through our forms. By using this website, you confirm that you are 18 years of age or older.

Limitation of Liability

To the fullest extent permitted by law, New Life Home Solutions shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of this website, forms, communications, or services.

Changes To This Policy

We may update this Privacy Policy and Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

New Life Home Solutions operated by NLHS LLC
932 Brannigan Village Dr
Winston-Salem, NC 27127

Phone: (336) 577-0311
Email: [email protected]
Website: nloffers.com


© 2026 New Life Home Solutions. All Rights Reserved.